site image

Our Staff

site image

Back row Left to Right: Austin Gavin, Duffy Conneely, Neil Peaty.

 Front row Left to Right: Jessica Velazquez, David Royer and Danielle Clark. 

Not pictured: Mike Johnson, Norma Matamoros and Rhonda Royer.

Danielle Clark

Danielle Clark

Embalmer, Arrangement Counselor, Crematory Operator

Danielle is a graduate of American River College with a degree in Funeral Service Education as well as a BA in Kinesiology from Sacramento State University. Danielle has been working in the funeral industry for 6 years. She is a California State Licensed Embalmer, an Arrangement Counselor and Crematory Operator. She entered the funeral industry as a way to help people. “What cool stuff have you seen in the prep room?” is probably the most frequent question she gets from people.  She lists obtaining two degrees as one of her most proud personal accomplishments. Danielle likes to watch and follow sports, run and play the guitar in her spare time. 



Duffy Conneely

Duffy Conneely

General Manager & Crematory Manager

Duffy comes from a five-generation funeral industry family and has been in the funeral industry for 23 years (12 of those in upper management). He is proud to have his grandfather, aunt and second cousins as his professional mentors who taught him about the funeral industry. Growing up, he wanted to be either a Police Officer or Fire Fighter- or a race car driver. Since his racing career was short lived and he didn’t want to wear a bulletproof vest every day to work, he decided to follow in his grandfather’s footsteps and enter the funeral industry. He is proud to be a Cardinal Newman graduate and has a diploma and degree in Mortuary Science from the prestigious, San Francisco College of Mortuary Science. He was the tenth person in his family to attend the college and received his degree with the last graduating class before the mortuary college closed its doors and moved to Sacramento. He is a California State Licensed Embalmer, Funeral Director, Crematory Manager, Life Insurance Agent, and Notary Public.

The strangest request asked of Duffy was when someone asked if their loved one could be buried with their favorite automobile.  He went on to say some of the most fascinating aspects of the job are: offering a grieving family one last opportunity to see and say goodbye to their loved one; the gratifying feeling being a pillar of support to someone (or a family in need) and helping the family navigate through the grieving process. His motivation stems from his family pride and having the opportunity to continue his grandfather’s legacy in this amazing vocation. In his spare time, Duffy enjoys spending time and creating memories with his family, playing ice hockey, fishing, camping, hunting, following most local professional sports teams and volunteering his time coaching his kids’ various sports teams. When asked for an example of his biggest personal accomplishments he said, “Workwise, I have dealt with some amazing families that have chosen to share some very difficult times with me over the years. It’s hard to pick only one proud moment out of all the families I’ve served…  Personally, I would have to say my family- my marriage to my wife and the birth of my children are my most proud accomplishment. They are amazing to offer unconditional support and love.”



Austin Gavin

Austin Gavin

Removal Specialist, Funeral Director's Assistant

Austin recently relocated from Southern California and resides in Windsor. He has a bachelor’s degree in Film from CSU Monterey Bay. He is looking to establish himself in a career and entered the funeral industry because it had always interested him and gives him an opportunity to help people in a difficult time. He currently balances the titles of Removal Specialist and Funeral Director’s Assistant with a savvy sense for computers, electronics and anything mechanical. Austin has a calm, compassionate, and patient demeanor and is really attentive to the families he serves. Austin’s motivation stems from not knowing what the next chapter of his life has in store. He enjoys restoring vintage motorcycles and bespoke automobiles, playing the guitar and learning new things. He jokes that he knows a bunch of random, ultimately useless facts.  His BMW Technician certification is one of the things of which he is most proud.



Mike Johnson

Mike Johnson

Pre-Need Arrangement Counselor, Funeral Director's Assistant

Mike has been in the funeral industry for over 18 years working as a crematory operator, removal specialist, Funeral Director’s assistant and pre-arrangement counselor. He is very knowledgeable and versatile in the funeral industry. He is proud to be a Cloverdale native and lifelong Sonoma County resident. One thing Mike thinks the public doesn’t already know about the funeral industry is when a family walks into the funeral home for the first time, the funeral director and staff is going to do everything they can for them. Especially help them through a hard time. Mike is motivated to help people and wants them to know that the staff at Windsor Healdsburg Mortuary (as well as most funeral industry professionals) are here to help grieving families in their time of need. One of the strangest requests he’s heard was when someone asked for all their loved one’s gold teeth back. In his spare time, Mike enjoys gardening, bowling and spending time with his family and grandchildren. 



Norma Matamoros

Norma Matamoros

Pre-Need and At-Need Arrangement Counselor, Se Habla Espanol

Norma is a bilingual (English/Spanish) Arrangement Counselor who was a Registered Nurse, business administrator and elder advocate/caregiver before joining the WHM team. She received her education in both Mexico and the United States.  Norma has always wanted to work in the funeral industry but didn't have the opportunity until this past March when her brother-in-law suddenly passed away at a very young age. It was a terrible time for the whole family- especially Norma’s sister and their 4 kids. She stood in as the interpreter/intermediary for the family and did a wonderful job helping plan the services. Sometime after the funeral, she was offered a job and been part of the WHM team since. When asked why she came into the industry after all these years Norma responded, “I have always liked to care for and help people. In this position, I get to do both. I’ve been able to do what I like most: give support and comfort to the families that just lost a love one. This is the right place for me.” Norma would like people to know that “working in a funeral home requires a lot of physical and emotional stamina. Directors/Counselors have to give support, respect, compassion and patience. Mostly we have to be ready for anything and everything as the loss a love one is both difficult and painful for the family to experience. We have to be ready 24/7 to jump into their situation to understand where they are and be able to help them from there.” Norma says her motivation stems from “my kids, my family, my husband, the families who need my help and especially my boss, Duffy. For me to see firsthand how much he cares for and helps families motivates and inspires me. His leadership and example makes me want to keep helping my families the best I can.” Her hobbies include: cooking; keeping a clean, presentable home; reading; hiking and walking; spending time with my husband, kids and two dogs; helping people whenever they need it; and visiting and spending time with my elderly neighbors. Norma is proud to serve people. Proud of being there when someone needs a hug, a comforting word, some direction or, when they need someone to have a listening ear. She said, “I’m proud of who I’ve become and what I’ve accomplished serving the grieving families who need my help most. I’m happiest when families and my boss communicate their appreciation for my hard work through their complements and acknowledge me helping people though the horrible pain of losing a loved one.”



Neil Peaty

Neil Peaty

Removal Specialist, Crematory Operator, Funeral Director's Assistant

Being fairly new to the funeral industry, Neil has quickly become well versed in many aspects of the death and dying process and general day to day funeral home operations. He will usually make contact with WHM families first as a removal specialist and then as a funeral director’s assistant and crematory operator. He is a general handyman and is quite helpful with many different projects around the funeral home. The grounds at WHM have directly benefitted from Neil’s extensive gardening and landscape knowledge. His educational background is in Culinary Arts and Hotel Management. He and his family have resided in Windsor for 31 years, Sonoma County for 52 years, and used to be the proprietors of Chef’s Gourmet Pizza Co. In his spare time, Neil enjoys cooking- especially barbequing, cycling and winemaking. His family is his personal accomplishment of which he is most proud. His wife and kids continue to be his main source of pride. 



David Royer

David Royer

Pastor, Pre-Need Counselor, Funeral Director's Assistant, Removal Specialist

David was called to serve the Lord in 1979 and began his ministry with a BS in Christian Ministry from Southwestern University Assemblies of God in Texas. He has 15 years of experience in the funeral industry getting his start as a pre-need arrangement counselor for Paul’s Mortuary in Pacific Grove. He supports families while pastoring and connects with people who are grieving the loss of a loved one. David likes to remind us that “We are here to help the living (not only the dead).” One thing David would like people to know is that pre-planning can save a person’s survivors a lot of pain, time and even money. Helping people is David’s biggest motivation and hearing the feedback that he really helped them is the most fascinating part of his work. In his spare time, David enjoys spending time with his family and can be found officiating a service, counseling grieving families, picking up a deceased from their place of passing or helping with various tasks around the office.



Rhonda Royer

Administrative Assistant

Rhonda received her Bachelor’s Degree in 1979 double majoring in both Education and Music. She started and/or administered churches all over the world. Notably, Nuku’alofa, Tonga, South Pacific, Las Vegas, New Hampshire, and currently Healdsburg. Rhonda played a pivotal role in bring music into people’s lives and ministered for children, singles, married couples, seniors; and men and women alike. She worked in busy churches and offices doing clerical and administrative work and running their choirs and music programs all while keeping her home in good order to regularly entertain and raise two boys who are doing well.  She is a compassionate, patient, listener who is attentive and empathetic to those around her and their needs. She is a valuable asset to the Windsor Healdsburg Team and we are grateful for the opportunity to be graced with her attention to detail and experience.



Jessica Velazquez

Jessica Velazquez

Director of First Impressions, Administrative Assistant, Se Habla Espanol

Jessica is our Director of First Impressions who greets customers in person or on the phone and is attentive to their every need. She makes sure the office is well stocked with supplies and running smoothly. Jessica is bilingual (English/Spanish), a Santa Rosa native and a life-long Windsor resident who graduated from Cali (K-8) and Windsor High School.  She unexpectedly gravitated towards this industry one day after reviewing a job description posting for an available position. Although she was a little hesitant, Jessica applied, interviewed, and fell in love with the opportunity to help people and all that came with the position.  She is most proud of becoming an independent adult by recently moving into her own apartment. Some of Jessica’s hobbies include: hiking, finding new places to eat, and going on road trips with her family. Jessica is motivated by family. Her parents came to the United States to give her and her family a greater chance for a better future. She works hard to make them proud. She and her partner work hard every day to reach their goals of building a future together.  The most fascinating aspect of this job to Jessica is seeing the end of the life cycle. She says, “We are always so joyful and celebrate the beginning of life and all the birthdays along the way but we don’t celebrate death. In this position, I get to see death and its aftermath and it’s not as ugly and morbid as everyone thinks. I find it to be peaceful. I enjoy helping people in their time of need.” 

Jessica would love people to inform themselves of everything they need know when someone passes away; especially how important it is to prepare for the inevitable. “Stop letting the fear of death and what comes with it prevent you from taking action. Inform yourself and be prepared so your survivors don’t have the burden.”



In this section

About Us

Family History

Our Staff

Contact Us

Testimonials

Privacy Policy

© 2018 Windsor Healdsburg Mortuary. All Rights Reserved. Funeral Home website by CFS